Customer Service

Title Customer Service
Date 04 March 2021
Company SIRCLO
City Yogyakarta | ID

Description :

Welcome to the Latest Job Vacancies Site and at this time we would like to inform you of the Latest Job Vacancies from the SIRCLO with the position of Customer Service which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service - SIRCLO below matches your qualifications. Good Luck: D

Short Description :

Familiar with marketplaces, such as Tokopedia, Shopee, Lazada, Bukalapak, Blibli, etc. Maintain customer records by updating account information.

Full Description :

RESPONSIBILITIES

  • Maintain customer records by updating account information
  • Handle live chat and complaints from customers through marketplace platforms (Tokopedia, Shopee, Lazada, Bukalapak, Blibli, etc)
  • Handle refund, return and exchange items from marketplace platforms
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

REQUIREMENTS

  • Female/Male with maximum age of 27
  • Have a minimum of 1-year experience in customer service or call centre
  • Able to multitask
  • Good computer skills
  • Handling customer queries through phone, chat and email
  • Available to work in shifts
  • Able to work based on target
  • Resolving customer issues quickly and efficiently
  • Familiar with marketplaces, such as Tokopedia, Shopee, Lazada, Bukalapak, Blibli, etc
  • Available to start working immediately in Yogyakarta

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service - SIRCLO job info - SIRCLO Office Yogyakarta above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service - SIRCLO Seventh Office job info - SIRCLO Office Yogyakarta , should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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